TEXT: Griffin, R. W. (2006). Fundamentals of management (Special 4th ed.). Boston: Houghton Mifflin. Chapter 12: Closing Case. “Communicating the Truth about Smoking” (p. 421) 1. Describe the steps in the communication process that occur as ALF attempts to educate teens about smoking. Use specific examples from the case. (30 points) 2. Show how ALF is using oral, written, electronic, and nonverbal communication. (40 points) 3. In your opinion, why is ALF successful when other organizations sending the same basic message are not? Is there anything ALF could do to increase its effectiveness? (30 points)
